Office Experience Manager - Signal Theory
Kansas City Skyline


We are seeking a highly motivated, detail-oriented individual with a positive attitude and a welcoming presence to help keep our Kansas City office running smoothly. In this part-time, 32 hours per week, benefits-eligible position, our Office Experience Manager will greet all guests, answer phones and work all the behind-the-scenes magic to make Signal Theory a welcoming environment for all clients, guests and employees.

For our employees, the Office Experience Manager is always asking the question, “How can I make our employees’ lives easier?” and is providing support for employees in a way that lets them focus on serving our clients in the best way possible. 

If you desire a part-time, benefits-eligible role; working in a fun, collaborative ad agency environment, value enthusiasm and optimism; are meticulous about creating the best first impression, love meeting people and are happy to help senior leaders with some administrative tasks, then this is the job for you. 

General Responsibilities:

  • Greet clients, vendors, guests and prospects in a welcoming and professional manner. 
  • Get our office up and running and maintain its tidiness each day.  This includes restocking refrigerators, making coffee, pushing in chairs, refilling snacks, replenishing supplies and unloading dishwashers.
  • Answer phone and process calls to multiple workstations across our Kansas City and Wichita offices.
  • Welcome new employees on their first day, including setting up their desk, creating welcome signs, be the first point of contact for new employees on their first day, schedule various onboarding meetings, etc.
  • Send, receive and manage all U.S. Mail, FedEx and UPS shipments to and from our office.
  • Set up meetings and lunches as requested by staff and provide help with cleanup after meetings.
  • Set up all-staff meeting spaces, including ordering and coordinating food catering. 
  • Order and store office supplies and snacks/drinks for staff use.
  •  Work with the landlord’s building supervisor to maintain our facility and equipment. 
  • Assist with and track company travel bookings as needed. 
  • Assist HR Team as needed with student tours/visits, candidate interview scheduling, meeting material prep, etc.


  • Possess some similar experience in an established office setting or equivalent life experience.
  • Have an aptitude for technology and learning new programs, a working knowledge of multi-line phone systems and a proficiency in Google suite applications.
  • Be a self-starter and have a can-do, service-minded attitude and a willingness to do whatever it takes to get the job done.  
  • Demonstrate the tenants of Signal Theory’s three Signals of Culture: Be Curious, Be Pure of Heart and Be Optimistic.
  • Able to be trusted with confidential information
  • Required hours to be worked inside the Kansas City office: 32 hours per week
    • Mondays: 8:15 a.m. to 12:15 p.m.
    • Tuesdays/Wednesdays/Thursdays: 8:15 a.m. to 5:15 p.m. with 1-hour lunch break
    • Fridays: 8:15 a.m. to 12:15 p.m.

Exceptional benefits include:

  • Access to online learning platforms to continue honing your craft.
  • Up to $400 a year to put toward qualified wellness expenses such as gym membership.
  • After one year, reimbursement up to 50% of tuition costs for approved continuing education.
  • After eight years, enjoy a 4-week paid sabbatical, plus a $750 reimbursement for international travel.

Of course, we also:

  • Provide health, dental and vision insurance.
  • Offer salaries commensurate with experience.
  • Offer both traditional and Roth 401k plans with employer matching.
  • Are an equal opportunity employer and value diversity at Signal Theory. We firmly believe in the importance of a diverse workforce to create work that resonates and represents both our clients and the markets they serve. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.


Our Kansas City, Missouri office in Westport.