Harvesters - The Community Food Network: Feastival Pop-Up - Signal Theory Rebranding Hunger in Kansas City: Using Psychology for a Cause

Harvesters – The Community Food Network: Feastival Pop-Up

A live fundraising event that used social triggers to exceed donation goals by 50%.


Harvesters – The Community Food Network reached out for help to brand its two-day fundraising event. We delivered a look and feel along with a strategic approach that helped sell out the event while nudging patrons to increase donations throughout the gala.


 

365: AIGA YEAR IN DESIGN

GOLD AWARD – KANSAS CITY AMERICAN ADVERTISING AWARDS

GOLD AWARD – DISTRICT 9 AMERICAN ADVERTISING AWARDS

 

THE CHALLENGE


After a two-year hiatus, Harvesters’ largest fundraising event of the year was returning with a new name, format and location. Generating interest while shining a spotlight on hunger would be challenging. COVID had dominated the headlines and made it difficult to get the public to care about other social issues.

Several loaves of bread including a large one with the word "FEASTIVAL" dusted onto it.
Closeup of ornate design saying "VOLUNTEER" printed on a volunteer's t-shirt

A lot of pre-event work – from email and social campaigns to out-of-home – went into driving ticket sales.

THE HUMAN INSIGHT


Adding a bit of fun to enlighten people on a serious issue makes it more digestible and harder to ignore.

 

THE IDEA


We’ve all seen the face of hunger. But how could we bring interest to the cause while making it lighthearted enough to get people on board?  Enter the beasts – our way to remind people that hunger is truly a monster of a problem. By keeping it light, we generated more excitement and, in turn, more donations.

Three people at Feastival event holding up different hunger monster-head masks
MONSTROUS DINNER – Illustration of ravioli creature head for Friday Night
BEHEMOTH BAG PACK – Illustration of corn creature head for All-day Saturday event
BEASTRO BRUNCH – Illustration of pancakes creature head for Saturday morning

But it didn’t stop with a look and feel. We built a habit loop. We designed triggers throughout the event to increase donations and nudge patrons to take action. A QR code on the back of masks allowed quick, discreet donations. An audio cue (in the form of a monster growl – which was also a metaphor for growling stomachs) played over the speakers and prompted patrons to repeatedly open their wallets throughout the event.

Behavioral science states that habits are formed by the cue, the response and the reward. This experience created the “cue” with the growling monster, which made people pause and think about donating, if they hadn’t done it already (response), and then receive the shout-outs/praise (reward) when they did.

 

Adding a QR code in a discreet, easy-to-scan place took the pressure off of donors to pledge huge amounts and instead encouraged attendees to donate what they could.

THE RESULTS


The approach worked. The event was a monstrous success, selling out quickly while far exceeding donation goals. We even found that the audio triggers increased donations the exact moment they were played.

RISE IN NEWSLETTER OPEN RATES

15%

TOTAL DONATIONS EXCEEDED

$500K

FRIDAY FUNDRAISING GOAL

+50%

Woman laughing while getting her photo taken in front of giant Welcome Feastival Friends sign at the event.


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