We know

what youre thinking

93% of the time

Collaborated

We know

We know

with brands like

what youre thinking

what youre thinking

nike, Apple,porsche

93% of the time

93% of the time

You’re predictable, and rightfully so. With 35,000 decisions to make each day, we seek out patterns to make it more manageable. Using these same patterns, we can predict how people will act – to your great advantage in advertising.

As a full-service advertising agency, Signal Theory uses behavioral science to create human-centered solutions that inspire customers to act.

DOWNLOAD the Signal Theory one-sheeter

DOWNLOAD the Signal Theory one-sheeter

How Can We Help You?

What's the secret to building a brand that becomes indispensable to people's lives?
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New Brand Definition
Every living thing signals, including brands. When we help to define a new brand, we look to uncover the most effective way to signal its value to the marketplace – everything from name and logo development to brand guidelines that directly influence the look and feel of every piece of communication.

Brand for Scale
How can we move an established brand from one level to the next? It involves studying a brand’s personality and attributes to define and identify areas of opportunity. This includes understanding the audience and better aligning the messaging to the wants and needs of consumers.

Evolve Existing Brand
Whether a brand has been around for two years or 20, our changing world often requires brands to reevaluate their place. This could include redefining the values, mission or positioning statement, or updating the look and feel, which could include the name.

Guide me through the process of developing and launching a campaign that truly resonates.
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Concept Development
Great campaigns are centered around a big idea. Concept development focuses on identifying the idea (B2B or B2C) that will resonate with the target across multiple channels and drive measurable results for your brand.

Campaign Activation
The success of a big idea relies heavily on how it’s brought to life across multiple channels. During this phase, we identify the best tactics to reach your audience, including, but not limited to, digital assets, social content, public relations, broadcast media, print or collateral.

Retail Activation
We believe storytelling should continue beyond traditional marketing to the retail space. Retail activation focuses on amplifying brand signals within an online or physical space to capture shopper attention, generate traffic and drive purchase.

Community Activation
Community activation uses a targeted system of tactics designed to engage groups and shape attitudes and opinions in specific or local markets. The intent is to capture attention and effectively guide customers to the point of purchase or market buy-in to adopt new policies.

Where should we begin to craft experiences that leave lasting impressions?
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Experiential
We can engage the audience outside of traditional media tactics. Imagine a digital or interactive experience, like augmented reality, that delivers a message while delighting the customer at a trade show, retail space, event, or mobile device.

Product Experience
We can help enhance or complement a product or service offering by focusing on the perception, function, or use of the product to increase overall value to customers. Think product packaging, demos, or emerging tech.

Customer Experience
Here we evaluate all interactions a customer may have with the brand. The goal is to remove any frustrations and look for ways to drive satisfaction and loyalty.

Employee Experience
This solution takes an internal look at how employees interact across global and cross-functional teams and within an organization. The goal is to remove any roadblocks and enhance the experience employees have to increase engagement and connection to company culture.

Walk me through your approach to developing products and services people actually value.
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New Product/Service Design
Markets change, and with these changes may come a new set of challenges. New Product and Service Design include concepting, creating, and implementing new branded products or services to meet the needs of the market and the consumer.

Product/Service Optimization
At times, existing products or services require realignment. We work closely with clients to dig into any current problems, analyze results and create a strategic framework to align the organization and uncover opportunities.

Organization Design
Through human-centered design and systems thinking, we can come to a deeper understanding of a company’s culture and design organization-specific programs to improve agility and enhance cross-functional collaboration.

What strategies would empower our teams with the right tools for success?
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Internal Stakeholder Engagement
Great brands are strong from the inside out. We apply the same principles of social and behavioral science to help align key stakeholders and build loyalty in support of brand initiatives.

Sales Team Activation
By harnessing the power of insights, we can create programs to empower the sales force and bolster performance. This includes all forms of support and communication tools that convey product value and drive purchase intent.

Partner Activation
Strong brand partnerships help to amplify messages and build trust around products. Partner activation may include social influencer campaigns, cause branding, co-branded activations, or even local store marketing programs.

Let's talk innovation and growth - what's your roadmap for driving both?
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What We Do

CREATIVE AND BRANDING

Brand Development
Creative Development
Naming
Logo Development
Social/Content Development

DIGITAL

Web/App Design and Development
Augmented Reality
Analytics and Reporting
Email Strategy and Implementation

MEDIA

Media Strategy and Activation
Consumer Media Usage Research
Competitive Research Insights
Flowchart and Budget Management
Metrics Dashboards and Insights

PUBLIC RELATIONS

Media, Community and Stakeholder Relations
Event Planning and Community Partnerships
Crisis Communications and Issues Management
Influencer Marketing and Management
Media Training 
Thought Leadership and Message Development

PRODUCTION

Video Production
Production Management
Service Design
Motion Graphics

STRATEGY

Brand and Communication Strategy
Digital Strategy and Development
Content Strategy and Implementation
Research, Data Science and Marketing Analytics

Who We Are

Who We Are

The faces of those inspired by that 93%. We strive to understand human behavior to create powerful work and healthy client relationships. Signal Theory works best with those who take their craft (though not always themselves) too seriously.

Ali Mahaffy

Co-CEO

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John January

Co-CEO

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Jim Vranicar

Chief Operating Officer

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Tony Robinson

Chief Financial Officer

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Evan Fast

VP, Account Management

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Joe Wilper

VP, Executive Creative Director

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Samantha Scantlebury

VP, Strategy

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Seth Gunderson

VP, Marketing and Growth

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Lathi De Silva, APR

VP, Public Relations and Managing Director

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Elijah Kleinsmith

Innovation & Technology Director

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Who We Work With